Payment Options and Information
Which credit cards do you accept?
We accept Visa, MasterCard, and American Express.
Can I ship my order to an address different from my billing address?
Yes, but the billing address you furnish must agree with the address that your credit card company has on file.
Is my credit card safe?
Our secure server software encrypts all of your personal information, including credit card number, name, and address, making the information unreadable as it travels over the Internet. We use the latest security technology available to keep your credit card information safe and private.
How do you verify my credit card information?
We validate your credit card by checking your personal billing information. We require you to enter the billing information as it appears on your credit card statement into the personal billing section of the order before we authorize your purchase.
When is my credit card charged?
Your purchase is authorized and processed online in real-time by our internet processor Authorize.net. You will receive two e-mail notifications: (1) from us that your order has been received and (2) from Authorize.net your bank card charge has been processed or declined. If declined, we will void the order; if you wish to reinstate your order, you must resubmit it.
What if you can't fulfill my order?
This is unlikely as you cannot order items that our store computer indicates are not in stock. In the event that the computer is in error and that we cannot ship your items in a timely fashion, we will void the transaction before it becomes finalized - or credit your card if the transaction was already finalized. If we can only partially fill your order, we will issue a credit for the cost of the goods and shipping that we could not fulfill. If we have to cancel your order, we will notify you immediately and give you the option of keeping your order on hold until the products become available or cancelling it outright.
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